Frequently Asked Questions

When will I receive my order?

Orders are shipped within the timeline indicated on each product. Custom orders can take longer, which is indicated in each transaction. See our Shipping & return policies for more info.

How are shipping rates calculated?

Shipping varies per brand. Each brand has separate shipping rates which will be indicated on each product. See our Shipping & return policies for more info.

Something went wrong with my order. What should I do?

In the unlikely event that you receive incorrect or damaged products, contact us directly.

Can I return a product?

Yes, most products can be returned within 30 days after purchase. See our Shipping & return policies for more info.

How can I recommend a brand for future offers?

If you know a brand for future offers, email us product and brand suggestions to futuredeals@knocking.com